Stakemate Promotions/Boosts

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Stakemate may offer free bets/promotions to selected eligible customers on sporting events.

Stakemate Casino Welcome Promotion Deposit & Wager £10, Get 50 Free Spins on Big Bass Blast

To be eligible for this offer you must opt in to the promotion and be a new customer without an existing Stakemate account.

Not all customers are eligible. Only select customers are eligible while this is being rolled out.

You are only elegible if you see this offer available to you within the Stakemate app when creating your account. Otherwise you will not be eligible.

50 Free Spins with a value of £0.10 per spin on Big Blass Blast awarded within 24 hours.

Returns exclude free spin stakes.

No wagering requirements.

Free spins expire after 7 days if unused.

Payment exclusions apply.

Full terms below apply.

Promotion active from 30th September 2026 11am.

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Stakemate Casino General Promotion Terms:

Promotional period

This Promotion runs from 30th September 2026 until further notice.

Who qualifies

Open to new Stakemate customers who have a registered, verified account, have not previously deposited, are resident in the UK, are aged 18+, and are eligible to receive promotions.
Opt-in is required before your first deposit.
Limited to one participation per person, household, email address, IP address, device and payment method.
Deposits made using Revolut do not qualify for this offer. Payments made via Revolut are excluded and will not trigger the welcome free spins.

How to qualify

Make a first deposit of £10 or more in a single transaction and wager £10 in cash on Slots within 3 days of registration.
Only cash stakes on Slots count toward the £10 wagering requirement (100%). Live casino and table games do not count (0%). All slots currently qualify.

Your Free Spins

Once you've completed the qualifying deposit and wager, 50 Free Spins will be credited on Big Bass Blast, each valued at £0.10.
Free Spins can only be used on Big Bass Blast and must be used within 7 days of being credited; unused spins are forfeited.
There is no wagering requirement on your Free Spins winnings - all winnings are paid in cash and can be withdrawn straight away.
There is no maximum win - keep everything you win. There is no cash alternative to the Free Spins.

General

These Promotional Terms & Conditions apply together with the General Terms & Conditions. Where there is any conflict, the General Terms & Conditions prevail.
Your deposit balance and cash winnings are withdrawable at any time, subject to identity and age (KYC) verification.
We reserve the right to withhold or reclaim this offer and any related winnings, and to suspend or close accounts, where we reasonably believe the Promotion is being abused or exploited, where play is not consistent with normal, good-faith use, or where our General Terms & Conditions have been breached.
We may amend, suspend or withdraw this Promotion, or correct any error in the crediting of funds, spins or winnings, where reasonably necessary - including for legal or regulatory reasons or to prevent fraud. This will not unfairly affect participants who have already qualified.
18+. Please gamble responsibly. GambleAware.org.

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Stakemate Sportsbook Welcome Promotion Bet £10 get £20:

To be eligible for this offer you must opt in to the promotion and be a new customer without an existing Stakemate account.

You must place a £10 bet on any market at minimum odds of 1/1 (2.0).

Qualifying bets must settle before the offer expires.

Cashed out bets do not count as qualifying bets.

This offer expires at midnight on 01/12/2026.

Free bets will be credited to your account within 24 hours after qualifying bet settles.

The free bets compromise of 4 x £5 free bets.

The free bets require a minimum of 3 selections and 3.0 odds.

Any returns from your free bets exclude the free bet stake.

Free bet expiry date applies, please see the expiry date on your free bet token within the Stakemate app.

Any returns from your free bets exclude the free bet stake.

Deposits made using Revolut do not qualify for this offer. Payments made via Revolut are excluded and will not trigger the welcome free bets.

Full terms below apply.

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Stakemate Sportsbook General Promotion Terms:

To be eligible for a certain promotion it must be communicated to you via email or notification.

If you wish to opt out of offers or promotions, please contact us at support@stakemate.com

Such promotions refer also to those which require bets to be placed on a nominated fixture for a certain sport, which will be communicated to you via email or notification.

One promotion is available per customer.

Free bets will expire if not used in time. Please see terms and conditions of the specific promotion or view the free bet in the Stakemate application for the exact expiry time.

Any returns from your free bet stake will be added to your cash balance. Free bet stakes are not included in any returns. For example, a £20 bet placed at odds of evens would give a return of £40, whereas a £20 free bet stake placed at odds of evens would give a return of £20 as the £20 free bet stake is not returned.

Specific offers may have minimum odds/selections requirements. Please see the terms in the promotion via the medium it was communicated to you (email, push notification).

Free bets/rewards may take up to 24hrs from settlement to be credited.

Qualifying bet odds may have a minimum amount, please see the terms in the promotion via the medium it was communicated to you (email, push notification).

Qualifying bets must settle fully, cashed out bets do not qualify.

Stakemate is a social betting app. Some of our promotions will offer free group bets, which require at least one additional friend/group member in your group to place the group bet. We cannot exchange group bets for solo free bets.

Please note qualifying bets may have a settled by date requirement.

On the occasion where two promotions have been communicated to an account, wagering requirements apply uniquely to each promotion.

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Stakemate Bet Boosts:

These rules apply to any bet boosts that are indicated by the boost signage on Stakemate. The boosted bet will be displayed on the coupon with the original odds crossed out. Select the bet boost to add it to your bet slip.

Bets placed on a bet boost are not eligible as qualifying bets for other offers.

Availability for specific Bet Boosts may be subject to availability and can be withdrawn at the discretion of Stakemate.

Bet Boosts are only available to eligible customers. Stakemate maintains a record of customer contact in relation to the eligibility for promotions and this record, alongside te date and time of any restrictions being imposed, will be relied upon in the event of any dispute.

Bet Boosts cannot be combined with other selections.

A maximum stake may apply to any Bet Boost. Should you enter a stake above your allocated maximum stake you will be prompted to update this to the maximum amount allowed.

Previous prices indicated in any Bet Boost coupon will be correct as of that time the Bet Boost was released.

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Stakemate Referral Scheme:

How it works

‍Invite friends with your unique link. When a referred friend places a £10 or more bet at decimal odds of 2.0 or more and the bet settles, you both get a free £5 bet. Cashed out bets don’t count toward qualification. New customers only.

‍Limits

You may earn rewards for multiple successful referrals, subject to fair use and abuse checks. We reserve the right to limit, suspend, or withdraw the referral scheme (in whole or for individual accounts) at any time without notice, including where we have reasonable grounds to suspect that referrals are being generated other than through genuine, independent recommendation.

‍UK residents 18+. One account per person. No self-referrals. We may withhold rewards where duplicate accounts, shared devices, or suspicious activity are detected. We may withhold, void, or reclaim referral rewards where we have reasonable grounds to believe that:

the referrer and referred account are connected (e.g. same person, household, shared device, or shared payment method);
referred accounts are opened primarily to generate referral rewards rather than for genuine independent use of our services; or
a pattern of referrals suggests coordinated, bulk, or artificial activity, whether by one individual or a group acting together.

Where such activity is suspected, we may restrict the referral scheme on the account(s) concerned while we investigate, and any decision we make acting reasonably will be final.

‍Eligibility & fairness

UK residents 18+. One account per person. No self-referrals. We may exclude duplicate accounts, shared devices/addresses, or suspicious activity.

‍Reward details £5 Free Bet credited within 72 hours of settlement. Free bet expiry terms apply, please click on the free bet in the Stakemate app to see the set expiry date. £5 free bet requires minimum 3.0 odds and 3 selections, free bet returns exclude free bet stake.

Other

‍We may amend or withdraw the offer. Full T&Cs apply.

Please see our terms for more detail.

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Stakemate Daily Prize Draw Game:

1.1.1. The Daily Prize Draw is completely free to enter. No stake or payment of any kind is required or permitted to participate. However, Customers must have made at least one deposit to their Account at any point in their lifetime in order to be eligible.

1.1.2. Each day, one Daily Prize Draw (the "Draw") is made available to each eligible Customer at the time communicated to you by email and within the Stakemate app. The Draw resets daily and any Pack not opened before the next reset will expire unclaimed.

1.1.3. To participate, the Customer opens their Draw on the Stakemate app. They are then presented with a number of prize cards face down. The Customer selects one card of their choosing, which is then revealed to show their prize for that day. Once a card has been selected and revealed, the Customer's entry for that day is complete and no further selections may be made until the next daily reset.

1.1.4. One Pack per Customer per day. The selection of a card is final and cannot be reversed or amended once made.

‍1.2 Eligibility

‍1.2.1. The following Customers are not eligible to participate in the Daily Prize Draw:

1.2.1.1. Customers who are self-excluded from the Mobile Application under Clause 23 or who are registered with GAMSTOP (www.gamstop.co.uk) in accordance with Clause 23.6; Customers who self-excluded from a specific product, will have access to the Daily Prize Draw, but their prizes will be aligned with their product access.

1.2.1.2. Customers whose Accounts are suspended, restricted, or excluded from promotional activity.

1.2.2. We reserve the right to remove access to the Daily Prize Draw from any individual Account at any time, at our sole discretion and without prior notice. The removal of access does not affect any prizes that have already been won and confirmed on that Account prior to removal.

‍1.3 Prizes

‍1.3.1. Prizes available within each daily Draw may include free bets, cash, free spins, or no prize. Each prize type is subject to its own limits, minimum conditions, and any specific terms applicable to that prize type.

1.3.2. Free bet prizes are subject to the terms, including the requirement that the free bet stake will not be included in any return.

1.3.3. Cash prizes will be credited to your Account balance and are available for withdrawal subject to our standard withdrawal terms set out in Clause 12.

1.3.4. Free spins prizes are subject to any game restrictions and minimum conditions notified to you at the time of award.

1.3.5. Prizes are non-transferable and may not be exchanged for an alternative prize.

1.3.6 Prizes will usually be credited to your Account instantly upon card selection. In some cases, crediting may take up to 24 hours. If a prize has not been credited within 24 hours of your card selection, please contact our customer services team in accordance with Clause 25.

1.3.7. Each prize is subject to an expiry date, which will be displayed at the time the prize is awarded. Prizes not used before the applicable expiry date will be forfeited.

‍1.4 Fraud and Misuse

‍1.4.1. The restrictions set out in Clause 13 apply to the Daily Prize Draw. In addition, we may disqualify any entry and withhold or recover any prize where we have reasonable grounds to believe that a Customer has:

used automated software, bots, scripts or any other non-human means to access or interact with the Daily Prize Draw;
used multiple Accounts or shared devices to access additional daily Packs in breach of Clause 13.1.3; or
otherwise acted in breach of these Terms or the Agreement.

1.4.1. Prizes obtained through fraudulent or abusive conduct are void. We may recover the value of such prizes from any balance held in the Customer's Account in accordance with Clause 19.1.

‍1.5 Changes and Cancellation

‍1.5.1. We reserve the right to modify, suspend or cancel the Daily Prize Draw at any time in accordance with Clause 24.1. Where reasonably practicable we will provide advance notice via the Stakemate app or by email to the address registered on your Account. No liability arises from such modification, suspension or cancellation beyond any prize already confirmed as won prior to the effective date of such change.

1.5.2. We may amend these terms at any time. Amended terms take effect from the date of publication. Your continued participation in the Daily Prize Draw following publication of amended terms constitutes acceptance of those amendments.

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Stakemate Bet Rewards Club

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1. About these terms

Bet Rewards Club is a loyalty feature operated by Bet Theory (Malta) Limited, trading as Stakemate (“Stakemate”, “we”, “us”).

These are the complete terms for Bet Rewards Club. Everything that applies to Bet Rewards Club is set out below.

Stakemate's general promotion terms do not apply, and you do not need to read any other promotion terms to understand this offer.

Stakemate's Terms and Conditions of Use, Privacy Policy and safer gambling arrangements continue to apply to your account as a whole, and to any bet you place using a Bet Rewards Club Free Bet.

We will tell you about Bet Rewards Club in the app, and by email or notification if you have chosen to hear from us.

2. Definitions

Points — the units you earn through qualifying activity. Points measure progress only and have no monetary value.

Badge — also shown in the app as a shield. A Badge is one step within a Level. Filling every Badge in a Level completes that Level.

Level — a defined Points threshold. Reaching this threshold completes the Level and triggers that Level's Reward.

Track — the set of Levels, Points thresholds and Rewards that applies to you. Different customers may be on different Tracks.

Qualifying Bet — a real-money sports bet over the odds of 2.0 (1/1) or greater and complies with Stakemate's Betting Rules and Terms and Conditions.

Free Bet — a bet placed using free bet funds credited by us.

Bet Rewards Club account — the record of your Points balance, Level and Rewards on a given Track.

Reward – a benefit made available to you when you complete a Level.

3. Eligibility

You must hold a Stakemate account that is registered and fully age and address verified.

You must be resident in Great Britain and your account must be a Great Britain account.

Bet Rewards Club is being released to a limited group of customers. If you are not included, Bet Rewards Club will simply not appear in your app. This does not affect any other promotion you are eligible for.

You are not eligible if your account is self-excluded, subject to a time-out, or frozen, restricted, deactivated or closed for anti-money laundering, safer gambling or account security reasons.

Only one Bet Rewards Club account is permitted per person, per household, as per general terms and conditions.

4. Opting in and opting out

You join Bet Rewards Club by having a fully verified account.

The Bet Rewards Club is not conditional on you consenting to receive marketing. You may take part without giving marketing consent, and you may withdraw marketing consent at any time without losing your Points, Level or Rewards.

You can leave Bet Rewards Club at any time by contacting support@stakemate.com. Leaving does not affect your cash balance, and any Free Bets already credited to you remain valid until they expire.

5. How you earn Points

5.1 Qualifying activity

Points are earned on real-money sports bets and non betting activities such as opting into the program.

Points are awarded at three moments: when you place a Qualifying Bet and when a Qualifying Bet is settled as a win.

Bets placed using Free Bet funds, bonus funds or any other promotional credit do not earn Points.

No additional Points are awarded on a losing bet beyond those already awarded at placement.

No additional Points are awarded on a bet that is cashed out, in full or in part, beyond those already awarded at placement.

Points already awarded at placement are not removed if the bet loses or is cashed out.

Bets that are voided, cancelled or made null for any reason, including a palpable error, do not earn Points. Any Points already awarded for such a bet will be removed.

Where a bet is partially settled, Points are calculated on the settled portion only.

Where a bet is resettled, Points are neither removed or added, except where required to correct a manifest error.

5.2 How Points are calculated

Points are calculated from your stake, the number of selections in the bet, and the outcome of the bet. The calculation is the same for every customer on the same Track.

Points awarded on placement are based on stakes along with how many selections are made.

Points awarded on a win are based on stakes along with how many selections are made.

6. Levels, Badges and Tracks

Points fill a row of Badges. Filling every Badge in a row completes that Level.

Each Level has its own points threshold. Thresholds are not the same for every Level and generally increase as you progress.

Your Track sets your Level thresholds and your Rewards. Your current Level, your Points balance and the next three Levels ahead of you are shown in the Rewards tab.

Different customers may be placed on different Tracks, with different thresholds and Rewards. Track allocation is made by us and is not something you can choose.

You cannot move between Tracks. Your Track does not change once you have been placed on it.

Where a single bet earns enough Points to complete more than one Level, every Level completed is credited, together with the Reward attached to each of those Levels.

Your Level does not expire, decrease or reset through inactivity while Bet Rewards Club is running.

Rewards depend on the Points you earn, not on how long you play for or how often. There is no minimum period you must stay in Bet Rewards Club, and reaching a Level sooner does not reduce the Reward you receive for it.

Your Points history is final once recorded. We do not recalculate Points that have already been awarded, and any change to a Track applies to future activity only, unless there are manifest errors, as per section 5.1 and section 11.

7. Rewards

Completing a Level does not automatically credit the Reward attached to that Level. Rewards are credited to your Free Bets wallet as soon as you visit the Bet Rewards Club Tab.

The Reward attached to each Level, and the Rewards attached to subsequent Levels, are shown in the Rewards tab before you reach them.

A Level's Reward is awarded once only. Completing the same Level again, for any reason, does not award a second Reward.

There is no cash alternative to any Reward, and Rewards cannot be exchanged, transferred, sold or gifted.

8. Points balances

Points are not money. They have no cash value, cannot be withdrawn, cannot be exchanged for cash and are not transferable between accounts.

Points are not a deposit and are not held as customer funds. They are not protected in the event of insolvency.

Points do not expire while Bet Rewards Club is running and you remain opted in.

If your Stakemate account is closed for any reason, your Bet Rewards Club account closes with it and any unused Points are removed. However, if you have earned Free Bets and your account is closed, the value of the Free Bet shall be transferred to withdrawable cash balance.

9. Free Bet terms

Free Bets require a minimum of 2 selections at minimum odds of 2.0 (1/1).

The Free Bet stake is not returned in your winnings. If you place a £5 Free Bet at odds of 4.0 and it wins, you receive £15, not £20.

Free Bets expire 7 days after being credited. The expiry date for each Free Bet is shown in your Free Bets wallet.

Free Bets must be used in a single bet. They cannot be split across several bets and any unused value is lost.

No wagering requirement applies to winnings from a Free Bet. Once winnings are credited to your cash balance, they are yours to use or withdraw as you wish, subject to our general terms and to standard verification checks.

Where you hold both cash and Free Bet funds, cash is used first unless you select the Free Bet.

Free Bets cannot be used as a Qualifying Bet for any other promotion, and cannot be combined with another offer unless we say otherwise.

A bet placed with a Free Bet that is voided, cancelled or cashed out does not return the Free Bet, unless the void arises from our error.

Free Bet funds themselves cannot be withdrawn.

Taking part in Bet Rewards Club places no restriction on withdrawing money you have deposited. You may withdraw your cash balance at any time, subject to our general terms and standard verification checks, and doing so does not forfeit your Points, your Level or any Free Bet already credited to you.

Free Bets are personal to you and cannot be transferred.

10. Changes, suspension and withdrawal

Bet Rewards Club runs until we give notice that it is closing. There is no fixed end date at present.

We may change these terms, change how Points are earned, change Level thresholds or change Rewards. We will give you 7 days notice in the app or by email before any change that is to your disadvantage.

Any change applies to future activity only. It will never reduce a Points balance you have already earned, remove a Level you have already reached, or cancel a Reward you have already been credited.

If you have already qualified for a Reward, a change to or withdrawal of Bet Rewards Club will not affect that Reward.

We may suspend Bet Rewards Club immediately and without notice where we need to for legal, regulatory, security or technical reasons. We will restore it as soon as we reasonably can and will tell you what happened.

We may suspend or end your participation in Bet Rewards Club if you breach these terms or Stakemate's Terms and Conditions of Use. We will only do so where it is a proportionate response to what has happened.
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We may also end your participation, or stop crediting further Rewards, where we consider on reasonable grounds that continuing is not consistent with keeping your gambling safe.

If we close Bet Rewards Club, we will give you 14 days notice, during which you can continue to earn and use your Rewards. Any Free Bet credited before closure remains valid until its own expiry date.

11. Errors and fair use

We may remove Points or reverse Rewards where Points or Rewards were awarded as a result of an error or technical malfunction.

We may remove Points, reverse Rewards or suspend or end your participation in Bet Rewards Club where we identify activity that we reasonably consider constitutes fraud, collusion or bonus abuse, defined in our General Terms and Conditions.

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Stakemate Casino Rewards Club

1. About these terms

Casino Rewards Club is a loyalty feature operated by Bet Theory (Malta) Limited, trading as Stakemate (“Stakemate”, “we”, “us”).

These are the complete terms for Casino Rewards Club. Everything that applies to Casino Rewards Club is set out below. Stakemate’s general promotion terms do not apply, and you do not need to read any other promotion terms to understand this offer.

Stakemate’s Terms and Conditions of Use, Privacy Policy and safer gambling arrangements continue to apply to your account as a whole, and to any game round you play using Free Spins credited under Rewards Club.

We will tell you about Casino Rewards Club in the app, and by email or notification if you have chosen to hear from us.

2. Definitions

Points — the units you earn through qualifying activity. Points measure progress only and have no monetary value.

Badge — also shown in the app as a shield. A Badge is one step within a Level. Filling every Badge in a Level completes that Level.

Level — a defined Points threshold. Reaching this threshold completes the Level and triggers that Level’s Reward.

Track — the set of Levels, Points thresholds and Rewards that applies to you. Different customers may be on different Tracks.

Qualifying Game — a casino game on which real-money play earns Points.

Qualifying Games are limited to Slots only.

Qualifying Game Round — a single real-money game round played with cash funds on a Qualifying Game, which complies with Stakemate’s Terms and Conditions of Use and the rules of the game.

Free Spins — spins on a casino game, credited by us and staked at a value set by us. The games your Free Spins can be played on, and the stake value of each spin, are shown in your Free Spins wallet when the Free Spins are credited.

Rewards Club account — the record of your Points balance, Level and Rewards on a given Track.

Reward — a benefit made available to you when you complete a Level.

3. Eligibility

You must hold a Stakemate account that is registered and fully age and address verified.

You must be resident in Great Britain and your account must be a Great Britain account.

Casino Rewards Club is being released to a limited group of customers. If you are not included, Casino Rewards Club will simply not appear in your app. This does not affect any other promotion you are eligible for.

You are not eligible if your account is self-excluded, subject to a time-out, or frozen, restricted, deactivated or closed for anti-money laundering, safer gambling or account security reasons.

Only one Casino Rewards Club account is permitted per person, per household, as per our general terms and conditions.

Casino Rewards Club is available on casino play only.

4. Opting in and opting out

You join Casino Rewards Club by having a fully verified account.

The Casino Rewards Club is not conditional on you consenting to receive marketing. You may take part without giving marketing consent, and you may withdraw marketing consent at any time without losing your Points, Level or Rewards.

You can leave Casino Rewards Club at any time by contacting support@stakemate.com. Leaving does not affect your cash balance, and any Free Spins already credited to you remain valid until they expire.

5. How you earn Points

5.1 Qualifying activity

Points are earned on Qualifying Game Rounds, and on the non-gambling activity such as opting into the program.

Points are awarded at one moment only: when you place a Qualifying Game Round. No further Points are awarded when that round is settled, whether it wins or loses.

Game rounds played using Free Spins, bonus funds or any other promotional credit do not earn Points.

Game rounds on Excluded Games do not earn Points.

Points already awarded when you placed a game round are not removed if the round loses.

Game rounds that are voided, cancelled or made null for any reason, including a game malfunction or a manifest error, you will still earn points.

Because Points are awarded at placement, how a game round is settled or resettled does not change the Points you have earned, except where the round is voided under the paragraph above or where we need to correct a manifest error.

5.2 How Points are calculated

Points are calculated from the stake of each Qualifying Game Round you place. The calculation is the same for every customer on the same Track.

6. Levels, Badges and Tracks

Points fill a row of Badges. Filling every Badge in a row completes that Level.

Each Level has its own Points threshold. Thresholds are not the same for every Level and generally increase as you progress.

Your Track sets your Level thresholds and your Rewards. Your current Level, your Points balance and the next three Levels ahead of you are shown in the Rewards tab.

Different customers may be placed on different Tracks, with different thresholds and Rewards. Track allocation is made by us and is not something you can choose.

You cannot move between Tracks. Your Track does not change once you have been placed on it.

Where a single game round earns enough Points to complete more than one Level, every Level completed is credited, together with the Reward attached to each of those Levels.

Your Level does not expire, decrease or reset through inactivity while Casino Rewards Club is running.

Rewards depend on the Points you earn, not on how long you play for or how often. There is no minimum period you must stay in Casino Rewards Club, no requirement to play on any particular day or within any particular window, and reaching a Level sooner does not reduce the Reward you receive for it.

Your Points history is final once recorded. We do not recalculate Points that have already been awarded, and any change to a Track applies to future activity only, except to correct a manifest error under section 5.1 or section 11.

7. Rewards

Completing a Level credits the Reward attached to that Level to your Free Spins wallet automatically.

The Reward attached to each Level, and the Rewards attached to subsequent Levels, are shown in the Rewards tab before you reach them.

A Level’s Reward is awarded once only. Completing the same Level again, for any reason, does not award a second Reward.

There is no cash alternative to any Reward, and Rewards cannot be exchanged, transferred, sold or gifted.

8. Points balances

Points are not money. They have no cash value, cannot be withdrawn, cannot be exchanged for cash and are not transferable between accounts.

Points are not a deposit and are not held as customer funds. They are not protected in the event of insolvency.

Points do not expire while Casino Rewards Club is running and you remain opted in.

If your Stakemate account is closed for any reason, your Rewards Club account closes with it, and any unused Points and any unused Free Spins are removed. However, if you have earned Free Spins and your account is closed, the value of the Free Spins shall be transferred to withdrawable cash balance.

9. Free Spin terms

Free Spins are for use on the game or games shown in your Free Spins wallet, and cannot be moved to another game. The games may be different for different Rewards, and we will tell you which games your Free Spins apply to when we credit them.

Each Free Spin stake and number of spins is clearly defined within the rewards page.

Free Spins expire 7 days after being credited.

Free Spins must be played as spins on the games they are credited for. They cannot be converted to cash, to bonus funds or to any other form of credit, and any unused value is lost on expiry.

Winnings from Free Spins are credited as cash.

If you experience a technical issue or are unable to use your Free Spins, or the games suddenly become unavailable to you, please contact our Player Experience team. We will look into it and take any action needed, working with the relevant teams or partners where appropriate.

Free Spins cannot be used to qualify for any other promotion, and cannot be combined with another offer unless we say otherwise.

Free Spins themselves cannot be withdrawn and have no cash value.

Taking part in Casino Rewards Club places no restriction on withdrawing money you have deposited. You may withdraw your cash balance at any time, subject to our general terms and standard verification checks, and doing so does not forfeit your Points, your Level or any Free Spins already credited to you.

Free Spins are personal to you and cannot be transferred.

10. Changes, suspension and withdrawal

Casino Rewards Club runs until we give notice that it is closing. There is no fixed end date at present.

We may change these terms, change how Points are earned, change Games, change which games are Qualifying Games or Excluded Games, change Level thresholds or change Rewards. We will give you 7 days’ notice in the app or by email before any change that is to your disadvantage.

Any change applies to future activity only. It will never reduce a Points balance you have already earned, remove a Level you have already reached, or cancel a Reward you have already been credited.

If you have already qualified for a Reward, a change to or withdrawal of Casino Rewards Club will not affect that Reward.

We may suspend Casino Rewards Club immediately and without notice where we need to for legal, regulatory, security or technical reasons. We will restore it as soon as we reasonably can and will tell you what happened.

We may suspend or end your participation in Casino Rewards Club if you breach these terms or Stakemate’s Terms and Conditions of Use. We will only do so where it is a proportionate response to what has happened.

We may also end your participation, or stop crediting further Rewards, where we consider on reasonable grounds that continuing is not consistent with keeping your gambling safe.

If we close Casino Rewards Club, we will give you 14 days’ notice, during which you can continue to earn Points and use your Rewards. Any Free Spins credited before closure remain valid until their own expiry date.

11. Errors and fair use

We may remove Points or reverse Rewards where Points or Rewards were awarded as a result of an error or technical malfunction.

We may remove Points, reverse Rewards, or suspend or end your participation in Casino Rewards Club where we identify activity that we reasonably consider constitutes fraud, collusion or bonus abuse, defined in our General Terms and Conditions.

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